5 Top CRM Tools to Use in 2022

For businesses, it’s difficult to handle different customers with diverse needs and objectives. Here are some of the 5 best CRM Tools that you must avail of in 2022!

5 Top CRM Tools to Use in 2022

1. Zoho CRM

Zoho CRM empowers a global network with over 250,000 businesses to date. So far, Zoho has been able to produce an average of 300% conversion rate, 41% revenue increase, 27% in customer retention, 24% shorter sales cycles, and 23% decreased sales and marketing costs.

Zoho CRM Review - Review 2019 - PCMag Asia

Businesses are choosing Zoho CRM because of their lead and contact management. By being able to find quality leads, businesses are then able to nurture and convert them into happy, paying customers. Zoho CRM offers a complete view of customer data including the personal demographics, all existing communication done with them, all in a single place.

Zoho CRM’s automation is also of good quality. Instead of having your team doing administrative work in Zoho CRM, many mundane routine and tasks in the tool can be automated to help your team focus on winning clients and closing deals.

Zoho’s pricing plans start at $15/user/month.

2. Pipedrive

Pipedrive’s take on CRM is quite interesting. In Pipedrive, customers are organized in what they call “pipelines,” where these pipelines are considered as visual representations of the sales process.

Sales CRM & Pipeline Management Software | Pipedrive

It is customizable to fit your business needs depending on how you work (e.g. customize stages, take deals through to closing, or simply, choose a template). There is adequately more freedom in Pipedrive than any other CRM tool in the market.

With Pipedrive, businesses are able to move deals immediately toward closing, and each pipeline helps organize your sales activity (what to do in each) to get to the finish line.

Pipedrive also monitors and tracks one’s progress like a robot. It calculates conversion rates to allow your business to visually track how much leads to catch up on to meet the target, and real time reports will show you whether you are on track.

Pipedrive is very affordable with pricing plans starting at $12.50 per month with a free trial.

3. Scoro

Scoro’s work management software helps businesses streamline projects and optimize utilization. What makes Scoro one of the top choices among CRM tools is that it does not just show what and where a specific business is spending their time on – but also shows what that time is worth.

With Scoro, the time it takes to shuffle between tools is significantly reduced. Scoro allows businesses to have all of their work in one place and to track everything from projects, to team productivity and profitability.

Scoro + Xero: Makes Business Management Beautiful Together | Scoro

The top features of Scoro include their mobile application. This can grant you a 50% time savings compared to other CRM tools, making Scoro one of the most optimized CRM tools when it comes to UI/UX (user interface/user experience).

Scoro’s pricing plans start at 26$/month with a free 14-day trial.

4. Microsoft Dynamics 365

Microsoft Dynamics 365 allows sales productivity and marketing effectiveness through meticulous data analytics paired with social insights, business intelligence, and more hybrid combinations.

What makes Microsoft Dynamics 365 a competitive CRM platform is because of its reports and sales analytics. They bring out digital intelligence into each deal, which allows your business to predict your customer’s needs and meet them with the best options or solutions to build more revenue.

6 Things To Know About New Microsoft Dynamics 365 Applications

Because of Microsoft Dynamics 365’s intelligent business application, your business is relatively able to innovate more and most possibly, close more deals from the insights-based sales acceleration. Revenue is further generated, and customer feedback is improved.

Microsoft Dynamics 365’s pricing plans start at $63 /month with a free trial version for a limited time.

5. Insightly

Insightly is built for businesses with any level of experience. From startups to large scale enterprises, Insightly offers a powerful CRM tool with great project and business management features.

Insightly CRM Review | PCMag

Customers today want relationships and not transactions. Insightly gives businesses everything they need to know to build a complete view of customers across the entire transaction, and deliver their project needs until the end.

Insightly Pricing, Features, Reviews & Alternatives | GetApp

Insightly allows the creation of personalized marketing campaigns, automation of CRM business processes, and aligning of teams through a single source of customer information. What makes Insightly unique among others is that their platform is built more on relationship building with customers rather than mere creation of deliverables, data analytics, and transactions.

Insightly’s pricing starts at $29/month/user with a free trial.


We’ve just given you our top 5 CRM tools. But we understand that finding the best CRM tool may mean trying out all these tools and figuring out which platform may best work with you and your business. For what it's worth, each CRM tool on our list each comes with a free trial, allowing you to dive into the application without investing hefty funds while still being able to test things out. Hopefully, one of these CRM tools will help your business scale and traverse the business world in 2022!

Do you prefer a CRM tool not mentioned above? Leave a comment down below or drop us a message on any of our social media platforms so we can write about it in our next blog!